Frequently asked questions

My older a/c system requires FREON. Does it need to be updated?


The older refridgerant used by your system is a major factor in global warming. Freon is still available, however, recharging your system is only necessary when some product has leaked. As responsible technicians, we are concerned with the impact on our environment. We would recommend recycling the refridgerant and updating your equipment.




Should I consider updating my older oil heating system to natural gas?


If your heating equipment is more than 20 years old, (boiler, furnace, oil tank) it is probably worth a free assessment to determine if it would be cost effective to update. Mass Save offers programs for upgraded systems that are very lucrative for homeowner’s. Even if you do not have natural gas available, there are great, energy efficient upgrades for oil to oil or oil to propane systems. Oil systems tend to be the least efficient means of heating. Propane systems can save you 15 – 18% on your heating bill. A natural gas system update can give you all of that plus some rebates.




Are you familiar with the new heat pump heating/cooling systems? Are they efficient?


We have been installing these systems for 15+ years, and we are factory trained to install and service two of the top selling systems in the country. We feel that they are a great solution for central air conditioning in tough and hard to install installation scenarios. They are also a great solution for homes that do not currently have ducted systems. Our favorite installation is a great room or family room that is an addition, or has insufficient ducting or heating and cooling to it. A heat pump heating/cooling system works perfectly in this situation.




Do you provide emergency services?


We are available 24/7 365 days a year. We coordinate our schedules so that one of us is always available to answer your questions and take your call.




What types of payment do you accept?


We accept cash, checks, credit cards and VENMO.